Expert Help When You Need It
Support Plans
Community
$0/month
For personal or non-commercial projects, to start hacking.
- Public Slack Channel
Startup
$450/month
For small teams with moderate bandwidth and projects of low to medium complexity.
- Private Slack Channel
- 2 critical incidents
Business
$1300/month
For larger teams with business-critical projects.
- Private Slack Channel
- 5 critical incidents
- 2 non-critical incidents
- Email support
Enterprise
custom
For the whole organization, all your teams and business units, and with tailor made SLAs.
- Private Slack Channel
- Unlimited critical incidents
- 10 non-critical incidents
- Phone support
- Dedicated account manager
- Status reviews
Compare our Support Plans
Plans
Community
Startup
Business
Enterprise
Support
Critical Incidents
2 (next business day)
5 (next business day)
∞ (24 hours)
Non-critical Incidents
5 (3 business days)
10 (next business day)
Public Slack Channel
Private Slack Channel
Private Issue Tracking Board
Email Support
Phone Support
Dedicated Account Manager
Status Reviews